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Testimonial

Knowledge Plus service division is extremely efficient with regards to response time and the level of service during the response is always professional.  WE have found that any problem whether it be big or small is never too hard for them to attend to.  The technical staff attending the service calls are always professional, know what they are doing and always take the time to communicate what was completed in an easy to understand manner. 

 Our company has extremely high expectations from its suppliers and as such will only deal with professional companies that can meet our expectations.

From our experience over these years we can highly recommend the services of knowledge plus in regards to any information technology and training aspect of your business.

Bianco Building Supplies

 

 
IT Services as required

Reducing costs and increase performance
Security and systems consultation

Field Worker Solution

What is Knowledge + Connectix?
Who does Connectix benefit?
How can Connectix help my business?
What is the investment?

Reducing costs and increase performance

Knowledge Plus IT delivers scalable network solutions to ensure that you get the right network for your organisation and its operations - and with the flexibility to grow with you as your business expands.

Knowledge Plus IT can also deal with connectivity among your company sites and remote employees, with cost-effective and secure networks. We have the experience to design your network from inception through to installation and monitoring. Every network which Knowledge Plus IT designs and installs is tailored, sensible, secure and will perform.

Security and systems consultation

There is no doubt, we understand security. Our business and your business depend on it - the two are interlocked. It is our reputation for delivering secure systems on which we typically build our current relationships with customers and attain new ones.

Whatever systems and technologies you have, we can audit, assess and remedy your organisation's current IT security vulnerabilities and potential future vulnerabilities. We will analyse and provide you a true picture of how secure you are from your internal and external threats.

Knowledge Plus IT's security products and services provide the following benefits:

  • Help to prevent downtime from external threats, such as worm or denial-of-service attacks, allowing you to optimise your network's performance effectively.
  • Defend your network from internal threats, through control and audit.
  • Help to maintain your customer relationships, by ensuring that your on-line and mission-critical services are always available to them.
  • Allow you to protect sensitive business-critical data, such as confidential, credit card and personal information/data.
  • Simplify the management of your network security, even enabling you to selectively outsource the secure hosting and proactive monitoring of your network.
  • Help to maintain compliance with your internal policies
  • Protect your network investment, by creating a solid platform which can integrate with both your current and future technologies.
Field Worker Solution

What is Knowledge + Connectix?

ConnectiX is a software solution that allows you to automate your mobile workforce through the use of wireless technology and handheld mobile devices. The software enables mobile service employees to enter their job sheets, purchase orders, OH&S checks and timecards directly into your accounting package, thus eliminating the time and effort wasted on paper trails.
Connectix enables trade based organisations to:

  • Eliminate paperwork for field staff
  • Keep employees happy with reduced volume and the increased accuracy of record keeping

Track mobile field workers and progress of their jobs

  • Utilise real-time scheduling & provide regular updates to field workers
  • Improve quoting accuracy by tracking actual time spent vs. time billed - increase billable hours
  • Enjoy less reliance on paper with automatic on the job timesheet creation
  • Realise instant tracking of fuel costs and vehicle maintenance to reduce expensive errors

Track inventory and raise purchase orders

  • Increase accuracy and easily track parts and materials used on jobs
  • Reduce lost time with accurate stock level reporting for field workers and vans

Streamline job tracking and invoicing systems

  • Enjoy on-the-job input of data and significant reductions in job to invoice times
  • Realise accurate and verifiable materials tracking with less associated bad debts
  • Achieve a financial benefit from a decrease in accounts receivable time
Who Does Connectix Benefit?

Trades based companies with 5 – 100 service technicians

  • Proactive organisations looking for competitive advantage
  • Organisations already using QuickBooks or MYOB for accounting
  • Businesses looking to replace paper based scheduling system
  • Businesses who rely on mobile phones to contact service staff
  • Those who have unstructured or semi structured work days
How can Connectix help my business?

Submission of jobs directly from the road

  • Office staff are always up to date on field worker movements and progress
  • Administration will happily utilise one click invoicing from job sheets to reduce time and increase accuracy
  • Solve compliance issues with stress free SOP/SWP sign off and OH&S hazard reporting
  • Enhance customer satisfaction with their digital signatures used to verify jobs, materials and billable hours
What is the investment?

Systems are designed and sized to meet the needs of your organisation

  • Financial impact on your business is minimised with solutions financed over three years
  • Your set monthly investment includes all software, hardware, installation, training and ongoing support


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