Short Courses

All of the Short Courses offered here are accredited units which mean that upon successful completion, participant will receive a Statement of Attainment, if required. Completing a unit at a time is another way of gaining a Full Qualification provided that the right units have been selected.

Please contact our office for assistance with unit selections.

Administration / Finance

BSBADM405B Organise meeting
BSBADM409A Coordinate business resources
BSBADM502B Manage meetings
BSBADM503B Plan and manage conferences
BSBADM504B Plan or review administrative systems
BSBADM506B Manage business document design and development
BSBFIA301A Maintain financial records
BSBFIA303A Process accounts payable and receivable
BSBFIA402A Report on financial activity
BSBRKG402B Provide information from and about records
BSBSMB304A Determine resource requirements for the micro business
BSBSMB402A Plan small business finances
BSBSMB406A Manage small business finances
BSBWRT401A Write complex documents

 

Customer Service

BSBCUS301A Deliver and monitor a service to customers
BSBCUS401A Coordinate implementation of customer service strategies
BSBCUS402A Address customer needs
BSBCUS403A Implement customer service standards

 

Human Resources

BSBHRM402A Recruit, select and induct staff
BSBHRM501A Manage human resources services
BSBHRM502A Manage human resources management information systems
BSBHRM504A Manage workforce planning
BSBHRM505B Manage remuneration and employee benefits
BSBHRM506A Manage recruitment, selection and induction processes
BSBHRM507A Manage separation or termination
BSBHRM509A Manage rehabilitation or return-to-work programs
BSBHRM510A Manage mediation processes

 

Management

Business Management
BSBSMB301A Investigate micro business opportunities
BSBSMB302A Develop a micro business proposal
BSBSMB303A Organise finances for the micro business
BSBSMB304A Determine resource requirements for the micro business
BSBSMB305A Comply with regulatory, taxation and insurance requirements for the micro business
BSBSMB306A Plan a home based business
BSBSMB307A Set up information and communications technology for the micro business
BSBSMB401A Establish legal and risk management requirements of small business
BSBSMB402A Plan small business finances
BSBSMB403A Market the small business
BSBSMB404A Undertake small business planning
Management
BSBLED401A Develop teams and individuals
BSBMGT401A Show leadership in the workplace
BSBMGT402A Implement operational plan
BSBMGT403A Implement continuous improvement
BSBWOR402A Promote team effectiveness
Time Management
BSBPMG510A Manage projects
BSBWOR301A Organise personal work priorities and development
BSBWOR302A Work effectively as an off-site worker
BSBWOR501A Manage personal work priorities and professional development

 

OH&S

BSBOHS401B Contribute to the implementation of a systematic approach to managing OHS
BSBOHS402B Contribute to the implementation of the OHS consultation process
BSBOHS403B Identify hazards and assess OHS risks
BSBOHS404B Contribute to the implementation of strategies to control OHS risk
BSBOHS405B Contribute to the implementation of emergency procedures
BSBOHS406C Use equipment to conduct workplace monitoring
BSBOHS407A Monitor a safe workplace
BSBOHS408A Assist with compliance with OHS and other relevant laws
BSBRSK401A Identify risk and apply risk management processes
BSBRSK501A Manage risk

 

Sales / Marketing

BSBMKG401B Profile the market
BSBMKG402B Analyse consumer behaviour for specific markets
BSBMKG413A Promote products and services
BSBMKG414B Undertake marketing activities
BSBMKG501B Identify and evaluate marketing opportunities
BSBMKG502B Establish and adjust the marketing mix
BSBMKG506B Plan market research
BSBMKG507A Interpret market trends and developments
BSBMKG508A Plan direct marketing activities
BSBMKG509A Implement and monitor direct marketing activities
BSBMKG510B Plan e-marketing communications
BSBMKG514A Implement and monitor marketing activities
BSBMKG515A Conduct a marketing audit
BSBPUB501A Manage the public relations publication process
BSBPUB502A Develop and manage complex public relations campaigns
BSBPUB503A Manage fundraising and sponsorship activities
BSBPUB504A Develop and implement crisis management plans
BSBREL401A Establish networks
BSBSMB301A Investigate micro business opportunities
BSBSMB403A Market the small business